Twin Lakes Community, Chief Operating Officer

Chief Operating Officer in NC– Twin Lakes Community

Deffet Group, Inc. is pleased to have been retained by Twin Lakes Community to conduct an executive search for a Chief Operating Officer (COO).

Twin Lakes Community is a faith-based, not-for-profit Continuing Care Retirement Community centrally located in the heart of North Carolina. Situated on approximately 215 acres in the town of Elon and bordering Burlington, for over 40 years, Twin Lakes Community has celebrated life’s progression, empowering all served to live a life that matters, where independence is treasured and residents are surrounded by welcoming people who are engaged and open to new experiences, new people and new ideas. Established in 1983, Twin Lakes has evolved and grown over the years but remains steadfast in its commitment to its core Christian values. Today, Twin Lakes is a CARF-accredited and Fitch-rated CCRC.

Reporting to the President & CEO, the COO will monitor operations and play a key role in strategy development that aligns with Twin Lakes Community’s values and ensures its commitment to excellence. Consistent with Twin Lakes’ succession policy since the organization’s inception, this unique opportunity allows the COO to fully integrate with the organization and engage in shared leadership responsibilities prior to the current CEO’s targeted retirement in 2027, at which time, based on mutual interest, satisfactory performance in the COO role and board approval, the individual will succeed the CEO.

The ideal candidate will be a true “people person” with a passion for serving older adults in a truly homelike environment. They will be an experienced operations professional within senior living/health and wellness and hold a bachelor’s degree in business administration or a related field, master’s preferred. Ten years of healthcare operational experience with 5 years of progressively responsible management experience, preferably in a service based not-for-profit organization and within a CCRC, is also highly desired. We are looking for a leader who is approachable, personable and compassionate, as well as a lifelong learner who has deep emotional intelligence and intellectual curiosity. The COO will recognize Twin Lakes Community’s stature in the industry and will both continue and enhance its outstanding reputation by demonstrating the ability to build lasting, quality, and effective relationships with Board Members, team members, donors, residents and their families, and the community at large.

Candidate nominations or expressions of personal interest may be directed in confidence to Elizabeth Feltner, Chief Executive Officer, Deffet Group, Inc., via email: info@deffetgroup.com.