Private Pay Accounts Receivable Coordinator

Private Pay Accounts Receivable Coordinator

Full Time Days | 8am-4pm | Monday-Friday

Masonic Villages of Pennsylvania - Elizabethtown Campus - is immediately hiring for a Private Pay Accounts Receivable Coordinator.

With over 145 years of providing award-winning care and services across the state of PA, Masonic Villages is driven by our Mission of Love to assist individuals in realizing their potential and enjoying the highest possible quality of life.

Why Choose Masonic Villages:

Each campus is supported by corporate leaders who are fully invested in our Mission of Love and hiring like-minded individuals who are committed to providing heartfelt customer service and contributing to our team environment. When you join our team you can expect:

• Industry-leading benefits such as $0 cost medical coverage option ***
• Vacation Time/Flex Time and Paid Holidays ***
• Pay on-demand. Access to a portion of your earned wages in real-time.
• Discounted Grocery gift cards
• Tuition and Educational Reimbursement ***
• Discounts for onsite Daycare
• Free Gym and Pool Membership ***
• Paid Lunch ***
• Discounted tickets for movies, theme parks, hotels, and MORE!
• Shoe discounts
• Cell phone discounts
• Weekend differentials and additional shift differentials!
• Employer matched Retirement Savings with free financial planning ***
• A commitment to growing our leaders with leadership & mentorship programs available

Key: *** = Full Time & Part Time Regular Staff Only

As a Private Pay Accounts Receivable Coordinator, you will carry out our Mission of Love by performing billing, cash receipts, and customer service for private pay residents of the Health Care Center, Personal Care, and Retirement Living areas of our facilities.

Our Private Pay Accounts Receivable Coordinator is responsible for the following:

• Knowledge of Medical Assistance regulations, generally accepted accounting principles, regulations governing resident personal care accounts, and other governmental or industry regulations applicable to Masonic Villages' operations, as appropriate.
• Demonstrated ability to communicate on issues affecting position's responsibilities. Communication may include identification and documentation of issues, gathering of information, and development of an action plan. Communication may include written reports or schedules, and oral presentations.
• Demonstrated knowledge of business systems/software and controls for the resident service revenue activities of Masonic Villages. Demonstrated ability to utilize systems as needed to meet operational needs, regulatory requirements and maintain sufficient controls to ensure completeness and accuracy.
• Prepare, review, and send billing to private pay residents at Masonic Villages as assigned.
• Be a resource to staff and residents as needed to respond to billing related inquiries, including communication with other departments when necessary.
• Prepare and deposit checks, verify all cash deposits and deposits electronically or send to bank via drivers at location. Prepare spreadsheets, record cash receipts, and post payments for residents at Masonic Village as assigned.
• Review aged receivables list monthly, update overdue account spreadsheet, process necessary adjustments, refunds and write offs, in accordance with Masonic Village procedures.
• Place collection calls, write letters and follow up regularly on past due accounts according to Masonic Village policy.
• Communicate with Fraternal Care Coordinator and Medical Assistance Coordinator regarding residents with exhausted resources. Cross trained to begin conversion process for Medicaid and/or Fraternal Care, as necessary.
• Monitor when an estate is opened and file claims against estates, as needed.
• Ancillary entry and recurring charge entry for services received by residents, including interfaces and calculations/entry of credits due to meal plan changes. Requires use of various software programs.
• Cross trained for mini-bank and/or other duties as assigned.
• Send statements to Long Term Care carriers and HIM dept., as appropriate.