Director of Wellness Initiatives

Friends LifeCare is seeking a Director of Wellness Initiatives who is responsible for developing and overseeing Friends Life Care’s VigR ® wellness programs while co-leading the Care Coordination Department. 

This position combines strategic wellness program development with operational oversight to enhance member satisfaction, retention and socialization. This hybrid position enables you to fulfill your responsibilities from your home office, at our Blue Bell, PA office and in the field with our members as needed.

As the wellness program leader, you will spearhead the development and implementation of VigR® initiatives including educational content and socialization opportunities across multiple platforms. You'll analyze program effectiveness through participation data and satisfaction metrics to continuously enhance our wellness offerings and socialization opportunities..

In partnership with the Senior Director of Care Coordination and Director of Care Coordination, you will oversee the Care Coordination Department's daily operations. This encompasses supervising the hiring, training, and development of Care Coordinators, reviewing care plans and assessments, and ensuring high-quality service delivery. You'll monitor member risk stratification, manage departmental budgets, and maintain compliance with service agreements and HIPAA regulations.

Your leadership will be crucial in developing strategies to maintain and improve member satisfaction based on feedback and organizational direction.

Requirements:

• Primary location is remote based from home office, with required periodic attendance at Blue Bell, PA office for team meetings and training sessions.
• Reliable transportation for regular travel within PA, NJ and DE is required to support in-person member visits.
• Excellent problem-solving and crisis intervention skills.
• Excellent organizational and time management skills.

The work of our Director of Wellness Initiatives is reflective of the ideals and values of the organization including integrity, simplicity, respect for the inherent dignity of every human being and fostering the independence of each member. They are expected to maintain the confidentiality of member/client information and comply with the HIPAA regulations and standards. If you are passionate about making a positive impact on the lives of older adults, we encourage you to apply!

FLCP provides equal employment opportunities to all employees and applicants for employment without regard to their status in any protected class, including but not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, lay off, recall, transfer, leave of absence, compensation and training.

Friends Life Care’s DEIB Statement

FLC is dedicated to fostering relationships with staff, members, providers, and the community at large.

Our DEIB taskforce was formed to emphasize the ongoing commitment our organization has to making DEIB a top priority through supporting and advancing DEIB across all stakeholders. This is embodied in the development of company policy and how we do business.

Our Quaker Values reinforce diverse thinking, resource equity, and an inclusive culture. Part of our purpose as a taskforce is to encourage belonging through creating brave spaces and a platform where all voices can be heard.