Business Office Manager

About Us:
Christ the King Manor is a leader in providing high-quality care across the full continuum of healthcare services, including skilled nursing, rehabilitation, long term care, home support services, personal care and Independent Living. Our mission is to deliver compassionate, patient-centered care to our communities. We are seeking an experienced and dedicated Business Office Manager to join our team and help manage the operational and administrative functions of our healthcare facility.

Position Overview:
The Business Office Manager will oversee all aspects of the business office operations in a Continuum of Care healthcare setting. This role includes supervising billing, collections, payroll, benefits and the management of patient and payer relations. The ideal candidate will be highly organized, detail-oriented, and have a strong background in healthcare administration, finance, and compliance.

Key Responsibilities:

• Supervise daily operations of the business office, including billing, coding, payroll, and collections.
• Manage the billing cycle, ensuring accuracy and compliance with payer contracts and regulatory requirements.
• Oversee resident accounts, addressing inquiries, resolving issues, and ensuring timely payment.
• Work closely with the business office team to ensure accurate documentation for billing and reimbursement.
• Coordinate with insurance providers, government payers (Medicare/Medicaid), and private payers to resolve payment discrepancies.
• Prepare financial reports, analyze billing data, and recommend process improvements to enhance operational efficiency.
• Monitor and manage office supplies and equipment, ensuring the business office operates smoothly and cost-effectively.
• Provide leadership and guidance to office staff, ensuring proper training and adherence to company policies and regulatory requirements.
• Ensure the facility's compliance with all relevant laws and regulations, including HIPAA, Medicare, and Medicaid billing guidelines.
• Collaborate with department heads and senior management to address operational challenges and streamline business office processes.
• Maintain confidentiality of all patient information in accordance with legal, regulatory, and organizational policies.